Vision
To be the helping hand for families caring for a bedridden loved one
About CareLink
Care for Caregiver
We’re here to help families caring for a bedridden loved one: delivering complete equipment and supplies on time, and giving caregivers the know-how they need.
Why we started CareLink
Many Thai families bring a loved one home from hospital and suddenly have to find a bed, equipment, supplies and caregiving know-how all at once. An electric hospital bed can cost tens of thousands of baht, and no one knows how long it will be needed.
So CareLink rents beds and equipment by the month: no buying, no deposit, delivered and set up at home, with support for caregivers on LINE throughout the rental.
Mission
Deliver complete equipment and supplies, on time and matched to each need
Channels
Website, Facebook and TikTok, with LINE OA @CareLink as our service hub
Service area
Bangkok and nearby provinces, starting with pilot districts
Our promise
The service standards we hold ourselves to
≤ 15 minChat reply time during business hours
4.5 / 5Target satisfaction score
1–2 daysStandard delivery and setup